Care Coordination · Newly Sober & Complex Cases

Nothing falls through the cracks.

Recovery case management gives your family one trusted person to quarterback a loved one's care, before, during, and after treatment. We coordinate doctors, therapists, and treatment programs across Newport Beach, Orange County, and virtually nationwide, so recovery does not depend on you managing everyone alone.

The Short Answer

One person holding the whole plan.

Recovery case management is having one trusted person quarterback a loved one's care, before, during, and after treatment. Instead of a family juggling doctors, therapists, treatment programs, insurance, and appointments on their own, Epic Journey pulls it all under a single point of contact so nothing gets dropped in the handoffs. It is where recovery most often breaks, and where a case manager makes the biggest difference.

Epic Journey is a coaching and coordination practice, not a licensed treatment facility. We do not deliver clinical care ourselves. We coach the client and family, coordinate the team, and refer out to the right providers, then keep everyone rowing in the same direction. Serving Newport Beach and Orange County in person, and clients nationwide by video. Cash-pay.

What You Get

Included, how it works, who it's for.

Included

One Point Of Contact

A single person who knows the whole picture and owns the plan. We track every appointment, medication, and provider so your family is not the one holding it all in their head at 2am.

Included

The Right Team, Vetted

We help vet and connect you to the doctors, therapists, and treatment programs that actually fit the situation, then keep communication flowing between them and the family.

How It Works

Map, Coordinate, Adjust

It starts with a free consult and a clear map of where things stand. From there we coordinate the team, schedule the care, and adjust as the situation changes week to week.

How It Works

Before, During & After

Case management does not end at admission. We stay involved through treatment and into aftercare, where relapse risk is highest, so the plan holds when the structure of a program falls away.

Who It's For

The Newly Sober

The first months carry the highest relapse risk. Steady coordination and accountability in that window give the newly sober a real chance to build footing before life gets complicated again.

Who It's For

Complex, High-Stakes Cases

Co-occurring conditions, multiple providers, legal or medical pressure, an exhausted family. When the situation has too many moving parts, one coordinator keeps it from unraveling.

How It Fits

Honest about what we do.

A case manager sits above the whole team. Preston coordinates the doctors, therapists, and programs, keeps the family informed without them chasing everyone, and makes sure the next step is booked before the current one ends. Where clinical care is needed, we refer to licensed providers and stay involved in the coordination, we do not diagnose or treat. That line matters, and we hold it.

This works in person around Newport Beach and Orange County and just as well virtually nationwide, since most coordination happens by phone, video, and message anyway. It is cash-pay, with no insurance billing, which keeps the work private and fully focused on the client rather than what a payer will authorize. We tailor scope to the situation, so exact pricing is quoted after a free consultation, once we understand what you are managing.

Answers

Frequently Asked Questions.

What is recovery case management?

Recovery case management is having one trusted person quarterback a loved one's care before, during, and after treatment. Epic Journey coordinates doctors, therapists, treatment programs, and family so nothing falls through the cracks. It is coaching and coordination, not licensed clinical treatment, and we refer out to the right providers. Available in Newport Beach, across Orange County, and virtually nationwide.

Who needs a recovery case manager?

It is ideal for the newly sober, who face the highest relapse risk in the first months, and for complex, high-stakes situations with many moving parts. Families who are exhausted from managing appointments, insurance, and providers on their own benefit most. If care feels scattered across too many people, a case manager brings it under one point of contact. We serve Orange County families and clients nationwide by video.

What does case management include?

Case management includes coordinating your medical, therapeutic, and treatment team, scheduling and tracking appointments, and keeping communication flowing between providers and family. We help vet and connect you to the right doctors, therapists, and programs, then make sure aftercare actually happens. Because Epic Journey is not a licensed treatment facility, we coach, coordinate, and refer rather than deliver clinical care. Everything is tailored to the individual, in person around Newport Beach or virtually.

How is a case manager different from a recovery coach?

A recovery coach works one-on-one with the client on daily accountability, motivation, and life skills. A case manager works above the whole team, making sure every provider, appointment, and handoff lines up so care does not fall apart between them. Many clients benefit from both, and Epic Journey can provide or coordinate each. Think of the coach as day-to-day support and the case manager as the person quarterbacking the bigger picture.

How much does it cost?

Recovery case management is cash-pay, with no insurance billing, which keeps the work private and fully focused on the client. Pricing depends on the complexity of the situation and the level of coordination needed, and is quoted after a free consultation. Because we tailor scope to each family, we give exact pricing once we understand what you are managing. Book a free 15-minute consult to talk it through.

When one person is holding the whole plan, your family finally gets to just be family again.

Book a Free Consult